We are committed to service quality and continuous improvement. To this end, we know that a dialogue with the citizens is necessary.

We include this virtual space as another participation resource where you can find information on your rights, evaluate services, propose improvement, and tell us your complaints…

The content of the tabs in this section is as follows:

The Charter of Services is a public document, prepared and distributed by Sala Parpalló, reflecting and accessible to the citizen's rights, services offered, the reasonable expectations met and you can see the quality commitments that the organization assumed as standard.

The Board shall report publicly Parpalló meeting its commitments. And this with the dual aim of being transparent and auditable results in their quality parameters.

Here you may assess the quality of the service received through a questionnaire.

Here you will be informed about your rights as well as the usage conditions for our spaces.

Your complaints and suggestions are an opportunity for us to improve. We are committed to providing an answer.