Customer Satisfaction Survey

The information compiled thanks to your responses to this questionnaire will help us to evaluate and improve our services.

Service Used
Please choose from the following services:








How would you rate your level of overall satisfaction?
1. I obtained the service in the conditions promised:
2. Required formalities to obtain the requested service:
3. Waiting time before being served:
4. Knowledge and technical abilities of the personnel providing the service (know-how):
5. Courtesy and kindness of personnel:
6. Easy access and mobility (entrance/exit and premises clear of obstacles):
7. Easy-to-understand steps for obtaining the desired service:
8. Waiting rooms and premises are comfortable (other factors of comfort are cleanness, temperature, lighting, noise, etc.):
9. What is your overall opinion with regard to the experience of the provided service:

Thank you for your collaboration.

Sala Parpalló