Users’ Rights

Terms of use

Users’ Rights

To be treated with respect and deference by our staff

To be informed:

about the centre’s activities.

whether it is possible or not to take photos.

about the requirements and conditions for visiting the centre.

To use the means available within the hall for persons with reduced mobility or disability so that they can access and enjoy the available activities.

For the ban on smoking in all installations, as well as all other rules for admission, to be respected.

To participate in the improvement of our services by means of complaints and suggestions, and to make claims and receive a response.

To exercise any other right recognised by the Constitution and laws of Spain.

Opening hours

Tues-Sat: 10:00 – 14:00 & 16:00 – 20:00.

Sun & holidays: 10:00 – 14:00.

Mon closed.

Closed: Jan 1st, May 1st, Dec 25th.

Terms of use

Cloakroom:

Large items (bags, umbrellas, carrier bags, backpacks, helmets, etc.) are not allowed into the exhibition hall. Users are asked to said items in the cloakroom.

Mobile phones:

Please set your phone to silent.

Terms of access:

Animals are not allowed, with the exception of guide dogs.

Balls, skates, scooters, bicycles, shopping trolleys or other similar objects are not allowed inside the exhibition hall.

Food and drink is not permitted within the exhibition hall or any other part of the venue, except for events which are expressly authorised.

Photos and video with authorisation:

No filming with flash or tripod.

No recording allowed, except authorised press.

 

Please follow the instructions of the venue’s staff at all times.